Shipping Policy (Pakistan)

1. Order Processing

• All orders are processed within 24–48 hours after confirmation.
• Orders placed on weekends or public holidays are processed on the next working day.

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2. Delivery Time

• Major Cities (e.g., Lahore, Karachi, Islamabad): 2–4 working days
• Other Cities & Towns: 3–6 working days
• Remote Areas: 5–8 working days

Delivery times may vary due to weather, strikes, or courier delays.

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3. Shipping Charges

• Free Delivery on orders above Rs. [your amount]
• Flat Shipping Rate: Rs. [amount] on orders below threshold

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4. Cash on Delivery (COD)

• We offer Cash on Delivery (COD) all over Pakistan.
• Please ensure availability on call for order confirmation (if required).
• Orders may be cancelled if confirmation is not received.

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5. Order Tracking

• Once your order is shipped, you will receive a tracking ID via SMS/WhatsApp/email.
• You can track your order through our courier partner’s website.

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6. Delivery Attempts

• Our courier will attempt delivery 2–3 times.
• If unsuccessful, the parcel will be returned to us.

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7. Damaged / Open Parcel Policy

• Please do not accept the parcel if it is:
  • Opened
  • Damaged
• Report immediately to our support team for assistance.

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8. Delays & Exceptions

We are not responsible for delays caused by:

• Natural disasters
• Political disruptions / strikes
• Courier operational issues

However, we will always assist you in tracking and resolving issues.

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9. Incorrect Address / Contact Info

• Customers must provide accurate shipping details.
• We are not responsible for delays or losses due to incorrect information.

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10. Contact Us

For any shipping-related queries, contact us at:

Whatsapp : 03191724191

goodgoods.pk77@gmail.com